Customer Support
Context Help
If you feel lost inside our Control Panel, the very first step you should take is to click the Help button, which is present on each and every page. A context menu will appear. It comprises exhaustive information about all the actions that you can carry out on the page in question. Each pop-up menu shows up on the same page so that you can swiftly return to your work.
Video Tutorials
We have an extensive assortment of how-to videos illustrating how to work with our Control Panel. They're shot for those of you who would like to see how things are being done rather than just reading articles. Thus, anyone can swiftly find their way around our web hosting Control Panel by simply watching our step-by-step video tutorials.
F.A.Q.
If you can't discover the solution you need, take a look at our comprehensive Frequently Asked Questions section, which includes questions asked by actual persons and offers practical solutions. We regulary "revamp" our FAQ database with new entries so as to encompass all the new additions and innovations related to our platform.
Ticketing System
If you still can't discover the solution you need in the FAQ section either, you can touch base with our great team of tech support engineers available 24-7-365 and ready to assist you with any question. Each trouble ticket you submit will be responded to in less than sixty minutes (the average response time is only twenty mins), so you won't have to wait a long time to receive an answer to your question.