Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Giving top notch support in good time is our high priority, so we back up each Linux shared hosting plan with a 1–hour ticket resolution warranty. Once you share a ticket or send us an e–mail, our client tech support team will try all they possible can to offer the most acceptable remedy for your problem and to offer you advice quickly.

  • Top quality support service

  • A Top–quality Support Service

  • Our customer assistance service is delivered by a crew of licensed employees who are prepared to respond to your inquiry in a timely manner. You’re able to get hold of the tech support team team by opening a help support ticket from your Control Panel or by posting us an e–mail message. On business days, you can also contact us on the phone or take advantage of the online chat solution.

  • Intuitive help center

  • An Intuitive Help Section

  • Server Premier has incorporated a wide–ranging know–how base into the Control Panel so as to get helpful step by step directions whenever you want. Each area of the Control Panel possesses its own contextual guide area having a list of how–to articles. We have also prepared instructional videos to ensure that you get a more effective idea of precisely how to perform any presented activity.